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RLHF Fine-Tuning: Reinforcement Learning with Human Feedback (RLHF)

Overview

RLHF Fine-Tuning is a method designed to enhance conversational recommender systems (CRS) by aligning them with implicit user feedback. This approach addresses the limitations of traditional supervised methods, which often fail to capture the nuances of user interactions and preferences. By leveraging reinforcement learning techniques, specifically Proximal Policy Optimization (PPO), RLHF Fine-Tuning aims to improve the relevance and satisfaction of recommendations in multi-turn conversational contexts.

Architecture

The architecture of the RLHF Fine-Tuning model consists of a policy model optimized via PPO. The base large language model (LLM) is denoted as π and is parameterized by weights θ. The reward model, R(y, y'), is defined based on engagement, relevance, and sentiment shifts, allowing the model to learn from weakly labeled engagement information.

Key Equations

  • Reward Model:
    R(y, y') = α * Engagement(y') + β * Relevance(y') + γ * Sentiment Shift(y')

  • PPO Objective:
    L^{PPO}(θ) = E_{t} [ min( r_t(θ) ȳ_t, clip(r_t(θ), 1 - ε, 1 + ε) ȳ_t) ]

Goals

The primary goals of RLHF Fine-Tuning include:

  • Maximizing user-centric utility.
  • Aligning the generation agenda of the LLM with implicit user feedback (IUF) signals.
  • Fine-tuning LLMs using implicit user feedback to improve recommendation accuracy and user satisfaction.

Dataset Info

The model requires various forms of datasets, including:

  • Weakly labeled engagement information.
  • Historical CRS dialogues.
  • Datasets like REDIAL and OpenDialKG.

The model can utilize both synthetic and real-world datasets, relying on observing natural human behavior to derive weakly supervised signals such as Engagement Score, Sentiment Delta, and Topical Coherence.

Outputs

The outputs of the RLHF Fine-Tuning model include:

  • Recommendations that are more relevant and coherent.
  • Improved user satisfaction metrics, such as Top-K Hit Rate (HR@K), Normalized Discounted Cumulative Gain (NDCG@K), and BLEU-4 scores.

Evaluation Metrics

The model's performance is assessed using:

  • Top-k recommendation accuracy
  • Coherence
  • User satisfaction
  • HR@5
  • NDCG@5
  • BLEU-4
  • Satisfaction Gain

Algorithm

The RLHF Fine-Tuning process involves a high-level pipeline that incorporates implicit feedback as a reward signal. The stages of the training pipeline include: 1. Base LLM Policy Initialization 2. Reward Modeling from Implicit Feedback 3. Policy Optimization via PPO 4. Dialogue State Tracking and Context Encoding

The model directly optimizes the policy π_θ while utilizing implicit user feedback to guide the training process.

Techniques or Modules

Several techniques and modules are integral to the RLHF Fine-Tuning approach:

  • Proximal Policy Optimization (PPO): Used to optimize the policy model and align it with the reward signal through a stable policy-gradient RL algorithm.
  • Sliding Window Encoder: Maintains contextual consistency by processing recent utterances to compute dialogue state.
  • Multi-dimensional Reward Shaping: Aims to acquire robust recommendation policies.

Practicalities

Key hyperparameters for the model include:

  • Learning rate set to 5 × 10⁻⁶.
  • Clipping threshold ε = 0.2.

Evaluation

The RLHF Fine-Tuning model has demonstrated significant improvements over traditional methods, with headline results indicating:

  • An increase of 13.5 points in HR@5 and over 14 points in NDCG@5 compared to the supervised baseline.
  • Achievements of HR@5 of 56, NDCG@5 of 47.8, BLEU-4 of 26.3, and a Satisfaction Gain of 17.1.

Limitations and Open Questions

Despite its advancements, the model faces challenges such as the robustness of reward functions and the potential for reward hacking, which need to be addressed in future iterations.

This comprehensive overview of RLHF Fine-Tuning highlights its innovative approach to enhancing conversational recommender systems through the integration of implicit user feedback and reinforcement learning techniques.

Sources

https://arxiv.org/abs/2508.05289v1